[Author of original article here.] Yes, this is the real issue. If they would just SEND me the electronic bill, like they used to with the paper one, I wouldn'

[Author of original article here.] Yes, this is the real issue. If they would just SEND me the electronic bill, like they used to with the paper one, I wouldn't have this problem. They way they run this business is like sending me a postcard once a month saying "your paper bill is ready; please drop into our office and pick it up".