4 ms·

"Your inefficiency is not my problem."

• MikeTaylor 13y ago
  It is is you want to retain inefficient people as paying customers.
  • petercooper 13y ago
    Doing your accounts and collecting together records at a single sitting is more efficient than remembering which provider restricts access to your records at what times and having to collate documents at different times in the year to compensate, IMHO. Even better though is to just use revert to paper billing to avoid all this BS which I consider even more efficient (for me) than having to log on to services to print out receipts.. or the technique blibble mentions below to request the provider sends you every piece of personal data they have for a single fee ;-)
  • vdaniuk 13y ago
    It is an interesting dilemma really. Should one really try to retain inefficient people as paying customers or will add to customer support and techincal debt later on. Something to think about.