5 ms·
Can someone tell me why these companies can't just email pdf's of the bill? Why do I have to fuck about with their shitty systems once a month to get a record?
by tnuc 13y ago
Can someone tell me why these companies can't just email pdf's of the bill? Why do I have to fuck about with their shitty systems once a month to get a record?
- michaelt 13y agoThe reason phone companies will tell you: E-mail isn't secure enough, and they strive to be responsible guardians of your personal data. The reason phone companies won't tell you: They prefer you to ignore your bill, so you don't think about what you're spending, dispute any mistakes, or scale back your usage if you're going over your bundled minutes.
- mnw21cam 13y agoMy pgp public key is a matter of public record. "Email isn't secure" isn't really an excuse in this day and age.
- MikeTaylor 13y ago[Author of original article here.] Yes, this is the real issue. If they would just SEND me the electronic bill, like they used to with the paper one, I wouldn't have this problem. They way they run this business is like sending me a postcard once a month saying "your paper bill is ready; please drop into our office and pick it up".