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Funny thing, my card was cancelled by my bank for the first time and it's most certainly due to Adobe. Of all the services that I ended up missing payments for

Funny thing, my card was cancelled by my bank for the first time and it's most certainly due to Adobe. Of all the services that I ended up missing payments for whilst waiting for a new card guess what one sent the most threatening email about deleting my cloud files unless I added a new payment method ASAP? Adobe. Such a fail. After my creative cloud "contract" is over I am out for good. Disgusting company.

mattront 13y ago
I complained to Adobe (through chat) for a similar reason and suggested they give at least one month of service for free. They extended my subscription on the spot.
- grey-area 13y ago
  Since the 'service' supplied to you costs them virtually nothing for the month, that's not really much for them to offer... it's not like their online service requires a massive server farm like an online game, so you are pretty much paying in advance for unspecified updates every now and then. Combine that with security breaches like this, and it's not very attractive. I still use their CS software professionally all the time, but since they moved to pushing a subscription CC over software you can pay for once, I've started looking for alternatives, and will not sign up for their monthly service charge, which is around $75 in the UK. I expect it to rise steadily with inflation, and for updates to gradually slow down to a trickle, instead of every two years as before, so it's a very bad deal in my opinion - after just about 6 months it would cost me more than it would to buy an upgrade which never expires and can be used for several years before upgrading. I'll look at other software instead.
  - neya 13y ago
    Well said. I don't think there's really a good alternative to Photoshop at the moment. I used GIMP about 2 years ago and remember being not that much impressed...So I'm going to stick with CS6 for now and hope at some point they will offer the suites again.
deleted 13y ago
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mattront 13y ago

I complained to Adobe (through chat) for a similar reason and suggested they give at least one month of service for free. They extended my subscription on the spot.

grey-area 13y ago
Since the 'service' supplied to you costs them virtually nothing for the month, that's not really much for them to offer... it's not like their online service requires a massive server farm like an online game, so you are pretty much paying in advance for unspecified updates every now and then. Combine that with security breaches like this, and it's not very attractive. I still use their CS software professionally all the time, but since they moved to pushing a subscription CC over software you can pay for once, I've started looking for alternatives, and will not sign up for their monthly service charge, which is around $75 in the UK. I expect it to rise steadily with inflation, and for updates to gradually slow down to a trickle, instead of every two years as before, so it's a very bad deal in my opinion - after just about 6 months it would cost me more than it would to buy an upgrade which never expires and can be used for several years before upgrading. I'll look at other software instead.
- neya 13y ago
  Well said. I don't think there's really a good alternative to Photoshop at the moment. I used GIMP about 2 years ago and remember being not that much impressed...So I'm going to stick with CS6 for now and hope at some point they will offer the suites again.

deleted 13y ago

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