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Google has a better approach here. In their forums, they will promote power users to semi-moderators. These people then, drunk on the (useless) power bestowed u

Google has a better approach here. In their forums, they will promote power users to semi-moderators. These people then, drunk on the (useless) power bestowed upon them by Google, do their best to fend off and send into nirvana actual problems, or just shower askers with pointless routine stuff (reinstall, turn it off and on again) until they give up.

deleted 13y ago
[deleted]
CodeCube 13y ago
Wow, this is the best description I've ever seen of user moderators that I've encountered on certain company/product forums.
smrtinsert 13y ago
If you buy a consumer electronics device from Google this is what you'd expect though. Apple users are promised to never have to think for themselves again. Apparently it takes Geniuses to do that, available at your nearest over priced retail center.
- nemof 13y ago
  It's pretty depressing to admit that yeah, I buy google products despite their customer service, not because of it. I deeply dislike it when companies attitude to helping their customer is sending them in a loop through a series of FAQ pages without an actual human you can talk to within a thousand miles.
  - alextingle 13y ago
    ...or within 10,000 miles, in Google's case.