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Google phone support for Chromebooks is surprisingly good.
by bsimpson 13y ago
Google phone support for Chromebooks is surprisingly good.
- ebbv 13y agoThat's good to hear. Their support for most of their products is non-existent, though. :)
- Pxtl 13y agoI found them quite helpful when I sent my N7 for RMA, too. Seems like they get it right for paying public consumers - I guess that's the demo that's critical to your reputation. Everybody expects corporate clients and free public users to get crapped on, but once you're paying for a physical widget you expect the warranty signed in blood.
- aroch 13y agoI don't know, I had to RMA my Nexus 7 twice (both due to faulty hardware, one was missing the physical buttons entirely and the other was reporting 1GB total space) and both times Google didn't want to process the RMA or wanted me to send it to Asus who would them send it to Google (while both companies placed a ~$400 lien on my card) and take 1+month.