I can feel the pain and frustration you might have been through, for I landed up in something similar. Early this year, we flew Lufthansa from Delhi (India) an

I can feel the pain and frustration you might have been through, for I landed up in something similar. Early this year, we flew Lufthansa from Delhi (India) and were stranded at the Munich airport. None of us got the transit visas, no food, they switched off the air-conditioning in the night, no blankets - just plain sheets when it was snowing outside. Lufthansa flew knowing there was no connecting flight left at Munich to not loose the booking. Adding insult to injury, they lost most of our baggage. On return flight, despite confirmed veg meal bookings - none of us got it on a flight lasting 12 hours. You know the best part, we were 70+ people on a corporate booking. Its the same everywhere in Europe - may be it's their culture.