I think it is about a boss showing respect for his/her employees, active listening to and consideration for their ideas, and valuing their work. Saying "thank y

I think it is about a boss showing respect for his/her employees, active listening to and consideration for their ideas, and valuing their work. Saying "thank you" goes a long way and costs nothing. Occasionally stopping in the workplace and showing interest in the work helps. They used to call this "management by walking around." Showing value of the group's success at the expense of their own short term gain is a major plus. Let me illustrate with an example from the best Division director I ever had. He came to us from NIST and valued analytical work, which made him a perfect fit for our materials characterization division. On numerous occasions when we would raise concerns over decisions our client divisions made that we felt hurt the company. He would go (or go with us) to have uncomfortable discussions with clients. On three occasions he made decisions that that adversely affected me and each time I went to him, he listened to my case and changed his decision. He was not afraid to say "no" if one couldn't build a case. The all time winner came when we needed to buy an expensive piece of equipment. At the time, capital would frequently become available near the end of the year because other divisions overestimated their needs. We then had the opportunity to purchase the instrument. This was the first year when management bonuses were tied to budget performance. Signing the order meant forfeiting his bonus. He signed it. That showed me that he valued long term organizational well being over his own short term profit. He made his share of questionable decisions - as all human beings do, but always retained my respect and loyalty.