This article jumps to some pretty ridiculous conclusions. The support note just says that since Apple never promised to support the Pre (for very good reasons I

This article jumps to some pretty ridiculous conclusions. The support note just says that since Apple never promised to support the Pre (for very good reasons I might add), it might break, and in that scenario, it will be up to Palm to fix it. They won't support your jailbroken iPhone for that same reason. Jailbroken iPhones can run background processes which can cause apps to crash due to reduced memory availability. In the case of the Pre, if Apple decides to make some technical change to its syncing protocol that the Pre doesn't support, then you really can't blame them. Remember that if Apple were to implement such a protocol change, they would probably have to update a lot of iPod firmware, resulting in a lot of temporary syncing problems for a lot of users, resulting in an even bigger support nightmare.