6 ms·
I'd be a little careful here. I've personally dealt with the situation of creating a "customer-pleasing" revenue model, only to have to change it a year later
by birken 13y ago
I'd be a little careful here. I've personally dealt with the situation of creating a "customer-pleasing" revenue model, only to have to change it a year later because it was leaving way too much money on the table. It was a horrible process that resulted in losing a lot of customers. While we did eventually successfully make the transition, I think all of us wished we hadn't just said "oh if this takes off that will be a great problem to have". You don't want to A/B test your core business model unless you are very confident it is going to work long term.
Obviously, it is important to pick a business model that people will pay for, but it is also important to make sure that business model is going to support your business properly long-term.
- jacques_chester 13y agoDid you not grandfather your existing customers' plans?