Open source can mean your customers contribute to product development. Thus, "the value of the software" that people pay for does become diminished: it's just h

Open source can mean your customers contribute to product development. Thus, "the value of the software" that people pay for does become diminished: it's just having the commercial license on hand, and not having to build from source yourself. But we're not just a demanding (less respectful, in your terms) industry, we also are one that's willing to support itself - developers do pay to support each other.