I think the author makes a point here, he is making it Open Source so that anyone who wants to tinker with it can. Fixing people "Issues" is not part of the Ope

I think the author makes a point here, he is making it Open Source so that anyone who wants to tinker with it can. Fixing people "Issues" is not part of the Open Source culture and more of the closed source model, since the whole point of Open Source is so that you can "fix" things yourself without waiting for the vendor. That's why there's "Use at your own risk" everywhere