The feedback request, which headlines: "How was your visit?" and asks "please leave a review for your provider" is in a branded environment from a service that

The feedback request, which headlines: "How was your visit?" and asks "please leave a review for your provider" is in a branded environment from a service that schedules every interaction from your doctor. It's pretty clear patients thought this was the Physician asking for a private review /w comments. Lots of doctors these days use at-home surveys, medical assessment forms, and other "internet" data entry vehicles -- that it's done over the internet is exactly what makes the service valuable.