Thanks for the clarification ... I've seen lots of numbers but you're right that it's not really fair to include some of the other services. On the other hand,

Thanks for the clarification ... I've seen lots of numbers but you're right that it's not really fair to include some of the other services. On the other hand, is the failure of the website making the call centers irrelevant (or otherwise increasing the effective waste)? I shouldn't have focused on any specific number as I'm really more interested in the huge failure in both the PM and execution of the software project. And I'd like to see contractors that fail miserably on one project removed from the list of companies that the government can use. EDIT: I've seen a lot of companies create more complex software at a small fraction of that price ... and many of those companies exited well below $55M with smiles on their faces.