I agree. I rarely visit Chick-fil-A, but over the summer I had to go to a conference in NC and a group of us drove down from the Northeast, urban US. We stopped

I agree. I rarely visit Chick-fil-A, but over the summer I had to go to a conference in NC and a group of us drove down from the Northeast, urban US. We stopped at one of their locations for lunch and there were about 8-10 of us so we had to push some tables together to extend a booth and make enough room for everyone. At around the mid-point of our meal, a middle-aged female employee came to our table, smiled, and asked us if we would like more napkins and if we needed our drinks refilled. Now, maybe I'm just a cynical Yankee, but I would say that kind of treatment is extremely rare in fast food joints where I'm from. All employees I've ever encountered are well trained, professional, and super-polite (but not in an overbearing way).