I am sure that company wants those engaged in its lowest paid repetitive tasks to be critical thinkers. They might sit there, thinking critically, and realise

I am sure that company wants those engaged in its lowest paid repetitive tasks to be critical thinkers. They might sit there, thinking critically, and realise that skill-shortage is economic new-speak for "wage-shortage". Everyone wants a ferrari, no one wants to pay for it. This doesn't mean there is a ferrari-shortage. Similarly, every big business and corporation wants cheap labour, preferably labour that will take the cost of any necessary skills and training on itself, or have it paid for by government. When it cannot get it, the stock standard propaganda cry is "skill shortage", often even when unemployment levels amongst...say...university graduates... remains high. Of course, despite this "shortage" they will not raise wages. They will not pay for training to up-skill people...because its simply spin. Then the workers on the line might think critically and realise that the reason the jobs were outsourced had to do with simple wage levels and the relative supply of cheap unskilled labour in other countries, and nothing to do with education, skills, or training at all. They'd realise that the company was just repeating the usual propoganda, and probably be pretty pissed off. I'm sure that's what companies REALLY want.