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I'm not at all surprised that the GM executives are too tightly wrapped up in their cocoons to drive their own products (with the exception of heavily tweaked v
by tdm911 17y ago
I'm not at all surprised that the GM executives are too tightly wrapped up in their cocoons to drive their own products (with the exception of heavily tweaked versions). Given their inability to recognise the shift in the auto industry over the last 30 years, it's obvious they aren't in touch with reality.
I think the article has a good message for developers, especially that the old rule of 'Eat your own dog food' is of utmost importance. If you don't use your product, how can you know what your customers experience is like?
- prodigal_erik 17y agoAlso "you get what you measure". They should have tried to find out how good a car of that model would typically be, rather than how good a rigged demo of it could possibly be.
- kaitnieks 17y agoThis is complete opposite of what I saw in Germany in Wolfsburg where VW plants are located. We were practically the only ones not driving VW there with exception of few Audis. I think in car industry there are more benefits for using your own product than just being your own tester. It's also advertising (even such VW hater as me could not shake off a feeling that it has to be a good car after seeing a whole city is FULL of them) and increased product volume.
- protomyth 17y agoI get the feeling that the folks at VW don't maintain or pay for repairs of their vehicles. A bunch of former co-workers of mine had Beetles and Jettas and the price of maintenance / repairs was obscene. The broken door handle and the non-customer replaceable $300+ headlight swore me off buying the diesel Jetta I wanted.