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There's a principal/agent problem with documentation too. The writer of it rarely gets the benefit. Many times they will never see or meet anyone who does. B
by mathattack 13y ago
There's a principal/agent problem with documentation too. The writer of it rarely gets the benefit. Many times they will never see or meet anyone who does. But they have a lot of other competing priorities from highly visible requesters.
I am interested in examples of companies that get this right.
- redblacktree 13y agoI agree with this assessment. Whenever I have the opportunity to get feedback from someone who has used my documentation, I make every effort to get it, and then update the documentation. It's gratifying to know that someone benefited from it.