Read the book Negotiation genius: http://www.amazon.com/Negotiation-Genius-Obstacles-Brilliant-Bargaining/dp/0553384112 http://www.amazon.com/Negotiation-Genius

Read the book Negotiation genius: http://www.amazon.com/Negotiation-Genius-Obstacles-Brilliant-Bargaining/dp/0553384112 http://www.amazon.com/Negotiation-Genius-Obstacles-Brilliant... It will answer a LOT of your questions directly. I've gotten really good at negotiation after being bad at it, and this book was great. Read it tonight.