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I would like to know what other people experiences are with regard to Hostgator. Honestly, I chose because I didn't know many other options at the time but I've

by Trufa 13y ago

I would like to know what other people experiences are with regard to Hostgator. Honestly, I chose because I didn't know many other options at the time but I've never had any sort of trouble and their chat assistance is pretty awesome. I would like to know if I'm actually just lucky or if other people have had this experience too.

joering2 13y ago
Confirmed from someone who has been them for 4 years now. The only reason I had to (sadly) switch was because I needed fully blown unix machine with SSH access, something that their offer was too pricey for me. But I had great time with HostGator. The nicest thing, other than their friendly knowledgeable tech support chat, was they many times they went off their ways to accommodate my needs like opening ports (sharing hosting), re-installing some mods, reconfiguring .ini files on the fly, etc.
tomca32 13y ago
That's exactly the thing I'm wondering about. I'm using Hostgator for around 3-4 years now. Never had any problems with them and the support was always great.
gmazzotti 13y ago
I am they client since 5 years ago, and I always saying my partner (after chating or e-mailing their support) that "please do me remember to never change of hosting company". The host is very good but what is really wonderfull is their support (many times they even solve some coding errors I made, so my code works without problem)
snowwrestler 13y ago
Definitely the best shared hosting I'm aware of. I've had personal sites on HostGator for years and always been happy.
workhere-io 13y ago
I've had several accounts with them over the years, and I think they provide a lot of value for the money. Their website design is antiquated, but their hosting works.
shreyasubale 13y ago
Hostgator is awesome, Their support is pretty good. I have 4 VPS servers running there and never faced any problem. Their customer support is also awesome.
gingerlime 13y ago
Will not recommend Hostgator at the moment, even though I used to recommend them for years. I was using HG for probably 7 years or so. But I believe they recently got acquired by EIG[1]. I'm not saying there's a connection, but I've experienced several incidents that made me change my mind. At some point I was moved to new servers. The migration process was very sketchy. HG did not send notification emails about the migration on time, which meant once the migration took place, I had to try to figure out which DNS changes to make (were not provided), whilst the service was effectively down. Afterwards they've had a rather major issue with their email servers, which got blacklisted as a result of a large amount of spam being sent from compromised Joomla apps[2]. This resulted in many forwarded emails to bounce and (my) customers being both aware of the forwarding (which wasn't always desirable for me), and that their emails bounced. The Hostgator response to this incident was painfully slow and they did not seem to appreciate the gravity of the effect on their customers. I already had shared hosting services running with webfaction, so I moved most of it away to them. For more heavy-weight hosting, where I need more control, I use Linode and AWS. [1]http://www.shoutmeloud.com/hostgator-sold-endurance-endurance-group.html http://www.shoutmeloud.com/hostgator-sold-endurance-enduranc... [2]http://blog.hostgator.com/2013/08/23/global-blacklisting-results-in-undeliverable-email/ http://blog.hostgator.com/2013/08/23/global-blacklisting-res...

by Trufa 13y ago

joering2 13y ago

Confirmed from someone who has been them for 4 years now. The only reason I had to (sadly) switch was because I needed fully blown unix machine with SSH access, something that their offer was too pricey for me. But I had great time with HostGator. The nicest thing, other than their friendly knowledgeable tech support chat, was they many times they went off their ways to accommodate my needs like opening ports (sharing hosting), re-installing some mods, reconfiguring .ini files on the fly, etc.

tomca32 13y ago

That's exactly the thing I'm wondering about. I'm using Hostgator for around 3-4 years now. Never had any problems with them and the support was always great.

gmazzotti 13y ago

I am they client since 5 years ago, and I always saying my partner (after chating or e-mailing their support) that "please do me remember to never change of hosting company". The host is very good but what is really wonderfull is their support (many times they even solve some coding errors I made, so my code works without problem)

snowwrestler 13y ago

Definitely the best shared hosting I'm aware of. I've had personal sites on HostGator for years and always been happy.

workhere-io 13y ago

I've had several accounts with them over the years, and I think they provide a lot of value for the money. Their website design is antiquated, but their hosting works.

shreyasubale 13y ago

Hostgator is awesome, Their support is pretty good. I have 4 VPS servers running there and never faced any problem. Their customer support is also awesome.

gingerlime 13y ago

Will not recommend Hostgator at the moment, even though I used to recommend them for years. I was using HG for probably 7 years or so. But I believe they recently got acquired by EIG[1]. I'm not saying there's a connection, but I've experienced several incidents that made me change my mind. At some point I was moved to new servers. The migration process was very sketchy. HG did not send notification emails about the migration on time, which meant once the migration took place, I had to try to figure out which DNS changes to make (were not provided), whilst the service was effectively down. Afterwards they've had a rather major issue with their email servers, which got blacklisted as a result of a large amount of spam being sent from compromised Joomla apps[2]. This resulted in many forwarded emails to bounce and (my) customers being both aware of the forwarding (which wasn't always desirable for me), and that their emails bounced. The Hostgator response to this incident was painfully slow and they did not seem to appreciate the gravity of the effect on their customers. I already had shared hosting services running with webfaction, so I moved most of it away to them. For more heavy-weight hosting, where I need more control, I use Linode and AWS. [1]http://www.shoutmeloud.com/hostgator-sold-endurance-endurance-group.html http://www.shoutmeloud.com/hostgator-sold-endurance-enduranc... [2]http://blog.hostgator.com/2013/08/23/global-blacklisting-results-in-undeliverable-email/ http://blog.hostgator.com/2013/08/23/global-blacklisting-res...