Cancelling is often very hard, where you have to sit on the phone on hold for 20 minutes, after you search to find the phone number. Then you have to deal with

Cancelling is often very hard, where you have to sit on the phone on hold for 20 minutes, after you search to find the phone number. Then you have to deal with a high pressure sales pitch to stay, and you have to cancel with 30 days notice before the next billing cycle or even worse, you have to send in a certified letter. This is in the "contract." Signing up, easy. Canceling, painful.