The author seems to be forgetting two related things. The first one is that the number of users of computers has increased by orders of magnitude in the past co

The author seems to be forgetting two related things. The first one is that the number of users of computers has increased by orders of magnitude in the past couple of decades. He looks back longingly at people doing complex stuff on Access back in the day, yet I would not be surprised if there were as many of those cases today, probably even more. Simply, their number now seems relatively much smaller. Computing is now a tool for everybody, not just for Western office men. Which brings us to the second issue: for most people, computing is just a tool to solve problems that they encounter in real life. These problems have nothing to do with computing in the first place so, understandably, people tend to prefer solutions that allow them to focus on their actual problem rather than on the developer's own problems.