Probably because the people who buy the systems aren't the ones using them. Price and feature checklists become the main factors, rather than how suitable the s

Probably because the people who buy the systems aren't the ones using them. Price and feature checklists become the main factors, rather than how suitable the software is for actual use. It's the converse of the point about Apple from that article that's been going around (http://stratechery.com/2013/clayton-christensen-got-wrong/ http://stratechery.com/2013/clayton-christensen-got-wrong/).