In a startup world, it's probably expensive in terms of time. At this point, you may or may not have revenue yet. So you want to spend more time dedicated to va

In a startup world, it's probably expensive in terms of time. At this point, you may or may not have revenue yet. So you want to spend more time dedicated to validating your idea so you can pay the bills or find the next Facebook/Twitter/Google/etc. I do agree that eventually everything should be self-managed to ensure service is never disrupted. It's critical to ensure that the service is always online for the customer and maintaining that control, in my opinion, is important.