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Forums are OK, but second-best. The problem I see with a forum is probably the thing you like about it: messages are broken up by (arbitrary) "topic" or "subjec
by alextingle 13y ago
Forums are OK, but second-best. The problem I see with a forum is probably the thing you like about it: messages are broken up by (arbitrary) "topic" or "subject". Basically, each thread in a forum operates like its own little mailing list - that enables someone to ignore parts of the discussion. They will then inevitably miss something that they needed to have seen.
"But how else can you manage the volume of messages?" I hear you cry. Well, having only a single "thread" forces you to use social pressure to keep the discussion on topic.
A forum can have obscure corners which people start to use for off-topic discussions, or general mouthing-off or project gossip. That kind of noise can't be tolerated on a mailing list - because there's no good way to ignore it. So the off topic stuff is pushed out, and the discussion remains mostly on-topic.
The "social pressure" that keeps mailing list discussions on-topic is often interpreted by newbies as "rude people shouting at them", and perhaps that's accurate. But the end result is worthwhile.
- bonaldi 13y agoWhat you're saying there is essentially "mailing lists don't scale". One man's gossip is another man's networking. Your off-topic rant might be my eureka moment. That mailing lists discourage participation for fear of savagery from list members who can't find what they care about is a bug, not a feature.
- alextingle 13y agoYou've nailed it, except I still think it's a feature not a bug. I think you might think that way too, if you'd been involved in an open source project with tens of thousands of non-technical users. I love them, really I do, but it only takes 0.1% of the user-base to naively believe that it's easier to ask for help than to RTFM, and bang - there goes 110% of your time dealing with them.