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Plus they teach great customer service. When my step mother was in retail she would always hire people with McD's on their resume because she knew she wouldn't
by redthrowaway 13y ago
Plus they teach great customer service. When my step mother was in retail she would always hire people with McD's on their resume because she knew she wouldn't have to teach them how to treat customers.
- logn 13y agoI was just thinking recently how good customer service is for McDonald's and fast food as a whole. McD's has 'served billions and billions' and scaled their workforce to an impressive extent while still retaining food safety and decent customer service. A philosophy of technology professor in college loved to use them as an example as the pinnacle of engineering, from supply chain down to point-of-sale. And while minimum wage might seem demeaning, they invest a lot more in people than many companies and (sadly) is one of a few good employers in many towns.
- eru 13y agoI've heard that attitude echoed by a few small business owners. Especially coffee shops.