Well said ... it's not a "too many customers" problem so much as you need to maximize the profit per customer. If you can build a service that's intuitive and

Well said ... it's not a "too many customers" problem so much as you need to maximize the profit per customer. If you can build a service that's intuitive and error-free (within reason) customers and costs scale linearly. Peldi (Balsamiq) and patio11 (BingoCardCreator) are great examples of this.