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While the author did not charge the credit cards, he did not communicate to his site visitors about the situation either. It was only after the fact once they e
by tixocloud 13y ago
While the author did not charge the credit cards, he did not communicate to his site visitors about the situation either. It was only after the fact once they essentially gave out their information did he reveal the truth. Sure, you can argue that he did not charge for those that wanted to opt out. But from the get go, his visitors were not provided with the correct information to make an informed decision.
- BrechtVds 13y agoCommunicating about it would defeat the entire purpose of the idea. The way he did it allowed him to validate the idea in the exact same situation he would end up after building it, so it's a great way to take the (huge!) risk out of building a product. Personally I wouldn't mind as a customer as you did know all the facts before you were actually spending the money.
- chris_wot 13y agoEthically, you must be honest and upfront with your customers. If your experiment involves misleading the, in any way, then ditch the experiment. I sure as hell wouldn't want to be the unknowing recipient of his "experiment".
- BrechtVds 13y agoIt's hard to experiment if everyone knows what's going on. If you didn't like the experiment you had the possibility to opt-out and never become a customer of him again, without having to pay a single dime.
- chris_wot 13y agoI don't care. It's not my role as a customer to make it easy for you to experiment. You either tell me the truth, front up, or you don't try to make the sale.