You make a good point. A manager who would take Gladwell's advice of making the font more difficult to read would probably be the type of person who would've m

You make a good point. A manager who would take Gladwell's advice of making the font more difficult to read would probably be the type of person who would've made many other ignorant decisions on his/her own. The problem is, the more popular the pseudoscience is, the more likely it is that you'll run into it.