One consistent thing I've seen on the outsourcing front is there are those in the management chain (and thus the ones who sign off on outsourcing) that will ins

One consistent thing I've seen on the outsourcing front is there are those in the management chain (and thus the ones who sign off on outsourcing) that will insist on setting up some form of outsourcing -- first just the non-business critical stuff; a little later on more and more will be outsourced. This can be fine and a good way to grow. However, many of the times I have encountered this there was a desire to do more outsourcing where the quality of prior work didn't merit the expansion. More often than not, the one insisting on the outsourcing had some sort of personal relationship with the group the outsourced work was going to. This happened with a couple of different regions/nationalities. Why relevant to this article? It's not just about pay, but specifically with outsourcing, you need to look at whether or not the decision makers are listening to feedback about the quality of work produced or insisting on steaming ahead regardless.