I believe Apple do a good job in many ways. They also show more responsibility than Microsoft did 15 years ago. But... Apple do fail in a number of key ways,

I believe Apple do a good job in many ways. They also show more responsibility than Microsoft did 15 years ago. But... Apple do fail in a number of key ways, and despite your attack on most geeks, I will defend them. 1. Compatibility. Apple really drop the ball here. As one example, they don't support FLAC .. why? No reason at all, except maybe it threatens ALAC. For people with FLAC collections, moving to Apple is a pain in the ass. The same can be said for many other audio and video formats. Apple's support is lousy and is locked in for no good reason. In fact, it forces you to limit the choices you can make ... again, for no reason. If anyone wanted to share my content and they were Apple users, I'd say "sorry, go for an open platform and then we'll talk". 2. Apple excel at the basics, but fail with more complex activities. Some simple examples: iTunes went a little funny at one stage. It was impossible to get any music onto my iPhone because iTunes wouldn't allow it. I used 3rd party tools - which would put the music on, but as soon as I started iTunes, it corrupted those newly copied songs... Now, if I were using Android, i'd just copy the files to my phone - just like i'd copy files from one folder to another ... This is an example of something fundamentally basic being made very, very, VERY hard because ... of ... no good reason. note: since fixed. 3. Apple provides minimal settings. In many ways, this is great, but... at one stage, my iPhone 4s lost the plot with the audio volume for music and videos via the inbuilt speaker. I could not get the audio volume to work using the "physical" switch, nor by adjusting the volume up or down ... it took me M-O-N-T-H-S to solve this ... others reported the same problem, and Apple said "factory reset" or "return the phone, it's a hardware fault". It turned out to be two things... (1) a software bug in IOS, and (2) it was caused when you plugged audio devices into the interface port, but switched the external device off while music was playing. note: since fixed. The reality is that I have been burnt by 1. 2. and 3. - and I would not have had those problems on Android. I also believe these problems impact geeks and non-geeks alike. The good news, problems 2. and 3. have been solved. Apple introduced a "reset all settings" option which takes care of "magic settings" ... it fixed my broken keyboard when I updated to IOS7 (as an example). In my view, blame the geek doesn't cut it.