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Every few years the idea of a natural language / semantic / question answering search engine crops up again. Natural language understanding is quite relevant f
by BjoernKW 13y ago
Every few years the idea of a natural language / semantic / question answering search engine crops up again.
Natural language understanding is quite relevant for the crawling and indexing part of information retrieval systems and Google is very good at that. Just look at their quite formidable automatic translation software, which is a by-product of their ability to correctly map natural language concepts to strings.
The thing is: People just don't want to converse with a search engine as if it was a human being. Some library / scientific information retrieval systems tried to go in that direction, which resulted in retrieval systems that were just cumbersome to use.
Google nailed the search engine user interface quite some time ago and Peter Norvig is absolutely right when he says that users simply don't want to ask questions when searching. They're much faster at entering keywords relevant to their search intent because they've learned how to efficiently converse with search engines in their 'native' keyword language.
Hence, passing the Turing test is completely irrelevant for search and information retrieval in general. Even in mobile environments where due to the device's constraints a natural language user interface makes a lot more sense than on the desktop, software like Siri more or less is just some gimmick that in most cases is easily outperformed by more traditional input methods. Sure, asking Siri to 'Show me the way to the next whisky bar' might be fun at first but simply entering 'pub' and
the name of the town you're in right now is still a lot more efficient. Again, I think Google nailed the user interface part with Google Now for mobile information retrieval as well. I don't want intelligent machines to pretend they're human. I want them to take a back seat and present me with the right information once it becomes relevant.
- vannevar 13y agoGoogle nailed the search engine user interface quite some time ago... If there is one area of search technology where Google has contributed almost nothing, it is the search interface. The subjective user experience is virtually unchanged since the days of Alta Vista circa 1996.
- hexley 13y agoActually they fucked it up when they started messing with the perfectly working +,- operands.
- DanBC 13y ago+ might have worked perfectly, but most people didn't use it, and of those who did use it most used it incorrectly. (http://insidesearch.blogspot.co.uk/2011/11/search-using-your-terms-verbatim.html http://insidesearch.blogspot.co.uk/2011/11/search-using-your...) > we found that users typed the “+” operator in less than half a percent of all searches, and two thirds of the time, it was used incorrectly. Check my arithmetic but that means only 1 in 600 searches used + correctly; 2 in 600 used it wrong, and the other 597 searches didn't use it at all.
- hexley 13y agoThat's what they say, but it's strange disappearance directly around the time of Google+ says otherwise.
- yk 13y agoGoogle nailed the search engine interface given current tech. However, the interface is precisely why I changed my default search engine to DDG. ( Since I can always fall back to Google with !g and DDG gives me better control over the search.) So I can think of a lot of situations where a Watson like search would be more appropriate than a Google based one. For example many Wikipedia searches, most of the time I don't look for a in depth article, but only for an answer to a specific question. But I know that skimming Wikipedia is probably faster than looking for the specific answer in the open web.