Looks just as useless as every other SLA I've seen. Even the longest outages only get you a 25% refund, with no compensation for incidental damages. Furthermo

Looks just as useless as every other SLA I've seen. Even the longest outages only get you a 25% refund, with no compensation for incidental damages. Furthermore any outage due to force majeure or "the actions of you or any third party" is excluded, which can easily be construed to mean just about anything.