It's not their fault, we were in the middle of provisioning and service validation with them but it wasn't completed. We're had to work through some issues on t

It's not their fault, we were in the middle of provisioning and service validation with them but it wasn't completed. We're had to work through some issues on the fly that we were trying to do non-disruptively, but they're mitigating well for us now that we've got it dialed in.