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I went to a Tesla owners group meetup a few months back. It turned out that although they loved their new cars, every one of them had problems with their Model

I went to a Tesla owners group meetup a few months back. It turned out that although they loved their new cars, every one of them had problems with their Model Ss that required a trip back to the dealer.

pwelch 13y ago
I know someone that owns a Model S. When he had a small issue the level of service was insane. They came to pick up his Model S and gave him a loaner. They had back to him in a day. This is new technology but the problems are few and if there are problems they fix them in a heartbeat.
R_Edward 13y ago
When you buy a piece of bleeding-edge technology, you're kind of signing up for a few problems that require attention. Goes with the territory. The real question is, once you identify a problem, how is the company doing at fixing it? If they're giving excellent service, you're going to have a high overall satisfaction level. And may I just put this offer out there: if there are any millionaires who are unhappy with their (unburned) Model S, I will be glad to take it off their hands for just $99.99 plus shipping. (Who am I kidding? I'll cover the shipping myself.)
- TheComrade 13y ago
  If this was about a crime and not a car, your attitude would be considered victim blaming. I doubt the dealers are emphasizing that you are likely to have a problem with your expensive purchase.
  - R_Edward 13y ago
    Salesmen, who make their living by selling luxury items, don't emphasize the negative points of the thing they're selling? Color me surprised. Call it victim blaming if you want. I call it being realistic about the premium you pay for being the first person on your block to have the shiniest toy. And for the record, I wasn't addressing the issue of the fire; I was addressing the comment about Tesla owners being generally happy with their purchase, despite having had a few things that required service. Not too many crime victims express the sentiment that, despite a few negative items, they are generally satisfied with the transaction.
jccooper 13y ago
Heh. Try going to a BMW owners group some time.

pwelch 13y ago

I know someone that owns a Model S. When he had a small issue the level of service was insane. They came to pick up his Model S and gave him a loaner. They had back to him in a day. This is new technology but the problems are few and if there are problems they fix them in a heartbeat.

R_Edward 13y ago

When you buy a piece of bleeding-edge technology, you're kind of signing up for a few problems that require attention. Goes with the territory. The real question is, once you identify a problem, how is the company doing at fixing it? If they're giving excellent service, you're going to have a high overall satisfaction level. And may I just put this offer out there: if there are any millionaires who are unhappy with their (unburned) Model S, I will be glad to take it off their hands for just $99.99 plus shipping. (Who am I kidding? I'll cover the shipping myself.)

TheComrade 13y ago
If this was about a crime and not a car, your attitude would be considered victim blaming. I doubt the dealers are emphasizing that you are likely to have a problem with your expensive purchase.
- R_Edward 13y ago
  Salesmen, who make their living by selling luxury items, don't emphasize the negative points of the thing they're selling? Color me surprised. Call it victim blaming if you want. I call it being realistic about the premium you pay for being the first person on your block to have the shiniest toy. And for the record, I wasn't addressing the issue of the fire; I was addressing the comment about Tesla owners being generally happy with their purchase, despite having had a few things that required service. Not too many crime victims express the sentiment that, despite a few negative items, they are generally satisfied with the transaction.

jccooper 13y ago

Heh. Try going to a BMW owners group some time.