As much as I agree with what he said, his neon green on black blog style really isn't pleasant to read. I almost didn't finish reading it because of it (and it'

As much as I agree with what he said, his neon green on black blog style really isn't pleasant to read. I almost didn't finish reading it because of it (and it's pretty short). But the point stands, don't hurt your users! (even if you technically have a user/customer differentiation, the customer relationship is likely predicated on you having users)