5 ms·

Applied long ago but never heard from your team. If someone spends time writing a letter to join your team other than just attaching a resume, it would be nice

by tzz 13y ago

Applied long ago but never heard from your team. If someone spends time writing a letter to join your team other than just attaching a resume, it would be nice to let the person know if you are interested or not.

joelgascoigne 13y ago
Sorry this has happened, that's not good at all. I know that a lot of effort goes into getting in touch with us (or anyone else). There was a time when I was personally handling all the hiring, and I struggled to get back to everyone on top of everything else I was doing. We have a much better hiring process now and we've committed to responding to every email. Sorry again that you had a bad experience here.
- dannowatts 13y ago
  very cool of you to take the time to respond to this personally, joel.
  - joelgascoigne 13y ago
    Thanks Danno, I think it's important.
- dupa99 13y ago
  I haven't even got a generic no
  - adidash 13y ago
    Had the same experience - spent time understanding the role, researching, and reached out. Not even an acknowledgement.
    - joelgascoigne 13y ago
      Sorry about that awful experience we caused there. We definitely had a period where we simply struggled to respond to everyone. We honestly get about 100 emails from this HN listing. When we were just a few people, it was hard to keep on top of. It's a poor excuse, and we're fixing it now (we genuinely get back to everyone now). We didn't handle this well for quite some time, though.
      - MortenK 13y ago
        Use resumator or one of the other cheap apps for handling this. For most people a canned response is absolutely fine, it's the no-response that ticks people off.
        sunils34 13y ago
        We do make sure to respond (and provide feedback if asked) to everyone who applies. The issue that we're working on is our response usually comes 2-3 weeks after the initial submission.
        MortenK 13y ago
        Well 2-3 weeks ain't that bad. It's quite better than average for the industry.
  - joelgascoigne 13y ago
    Sorry about that. Can you let me know when you emailed? I'd like to dig into this further.
  - dupa99 13y ago
    22nd Sep
    - joelgascoigne 13y ago
      Got it, in that case it's because we generally spend some time before responding. You should hear from us soon :-)

by tzz 13y ago

joelgascoigne 13y ago

Sorry this has happened, that's not good at all. I know that a lot of effort goes into getting in touch with us (or anyone else). There was a time when I was personally handling all the hiring, and I struggled to get back to everyone on top of everything else I was doing. We have a much better hiring process now and we've committed to responding to every email. Sorry again that you had a bad experience here.

dannowatts 13y ago
very cool of you to take the time to respond to this personally, joel.
- joelgascoigne 13y ago
  Thanks Danno, I think it's important.
dupa99 13y ago
I haven't even got a generic no
- adidash 13y ago
  Had the same experience - spent time understanding the role, researching, and reached out. Not even an acknowledgement.
  - joelgascoigne 13y ago
    Sorry about that awful experience we caused there. We definitely had a period where we simply struggled to respond to everyone. We honestly get about 100 emails from this HN listing. When we were just a few people, it was hard to keep on top of. It's a poor excuse, and we're fixing it now (we genuinely get back to everyone now). We didn't handle this well for quite some time, though.
    - MortenK 13y ago
      Use resumator or one of the other cheap apps for handling this. For most people a canned response is absolutely fine, it's the no-response that ticks people off.
      - sunils34 13y ago
        We do make sure to respond (and provide feedback if asked) to everyone who applies. The issue that we're working on is our response usually comes 2-3 weeks after the initial submission.
        MortenK 13y ago
        Well 2-3 weeks ain't that bad. It's quite better than average for the industry.
- joelgascoigne 13y ago
  Sorry about that. Can you let me know when you emailed? I'd like to dig into this further.
- dupa99 13y ago
  22nd Sep
  - joelgascoigne 13y ago
    Got it, in that case it's because we generally spend some time before responding. You should hear from us soon :-)