"I own a relatively expensive piece of electronic equipment that keeps breaking." Underconstrained problem set: no $ figure, class of product, mfg name, or ind

"I own a relatively expensive piece of electronic equipment that keeps breaking." Underconstrained problem set: no $ figure, class of product, mfg name, or indication of who repaired it. Without any specifics, it's difficult to analyze the manufacturer's response in its true context.