4 ms·
That's how Audible is doing it now, however it wasn't always this way. For reference, see http://darkpatterns.org/library/forced_continuity/ http://darkpattern
by esw 13y ago
That's how Audible is doing it now, however it wasn't always this way. For reference, see http://darkpatterns.org/library/forced_continuity/ http://darkpatterns.org/library/forced_continuity/.
- jacquesm 13y agoAudible's response (on that very page) is actually a textbook example of how to deal with a thing like this.
- esw 13y agoIt is, and I'm glad they've changed it. Having said that, this happened to me in 2003 or 2004 - so this wasn't a simple UI goof that they fixed a few months later. Additionally, the process for unsubscribing at that time required a phone call. In any case, the experience left me permanently sour on their company.
- FireBeyond 13y agoAnalogous: LA Fitness. You can become a member online, over the phone, in person. To cease being a member, you have to send a certified letter to a certain address, and you have to make sure it arrives by a certain time (up to two weeks) before your next renewal date. I read an interview where one worker said they literally had someone whose job was to throw away all non-certified mail, unread.