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Who defines what is "best experience"?

by Oletros 13y ago

k-mcgrady 13y ago
What I mean is the setup that works for the majority of users. For example on my iPhone I don't feel I need to customise anything. It's setup well out of the box so lack of customisation options isn't a problem. In fact if given the options I'd probably mess with them and negatively influence the experience. On my Android device I customise it lots. The OOTB experience isn't bad but not perfect and so lack of customisation options would be a problem.
- rustynails 13y ago
  Like when my sound volume stuffed up on my iPhone. There were no settings to recover it... Or when iTunes refused to copy music to my phone, but 3rd party tools would. As soon as iTunes was restarted, it deleted the good "newly added" tracks and corrupt them. My experience with Apple: it works most of the time, but when it doesn't, you're screwed because there's no setting to fix it. Good news: Apple added "reset settings", which would have solved my audio settings quickly.. Without this feature, it took me months to solve the problem. Btw, I LOVE the IOS7 control center !!
  - kalleboo 13y ago
    Or my SO's iPhone, which started mysteriously filling up with "Other" data that wasn't associated with any app, until she couldn't do anything with the phone since it was perpetually out of space. She had to reset the phone to factory settings, skip iCloud restore, and rebuild all her settings from scratch. All because Apple refuse to let you access the file system to see where the hell that space is going.
- josteink 13y ago
  What I mean is the setup that works for the majority of users. For example on my iPhone I don't feel I need to customise anything. Good for you. However the world is bigger than you and the first thing I would customize if I had an iPhone: Replace the default browser with Firefox, because that's the only browser which has me covered. Except you're not allowed to do that. It can't be done. That's a score 0 for something which matters a lot to a lot of users: being able to use their preferred browser. And that's definitely a customization. In fact if given the options I'd probably mess with them and negatively influence the experience. Pardon me for saying so, but saying anything like that just makes you sound like an apologist, a shill. It instantly makes you 200 times less credible.
  - sbuk 13y ago
    > Pardon me for saying so, but saying anything like that just makes you sound like an apologist, a shill. It instantly makes you 200 times less credible. That's just uncalled for. Can you not perceive that the very same can be said of ”…the first thing I would customize if I had an iPhone: Replace the default browser for Firefox, because that's the only browser that has me covered." comes off in exactly the same manner? The last part comes off as marketing speak to me. Are you an employee of Mozilla, paid or otherwise? As to reducing credibility; petty passive-agressive name calling lowers yours immeasurably.

Who defines what is "best experience"?

by Oletros 13y ago

Who defines what is "best experience"?

What I mean is the setup that works for the majority of users. For example on my iPhone I don't feel I need to customise anything. It's setup well out of the box so lack of customisation options isn't a problem. In fact if given the options I'd probably mess with them and negatively influence the experience. On my Android device I customise it lots. The OOTB experience isn't bad but not perfect and so lack of customisation options would be a problem.

rustynails 13y ago
Like when my sound volume stuffed up on my iPhone. There were no settings to recover it... Or when iTunes refused to copy music to my phone, but 3rd party tools would. As soon as iTunes was restarted, it deleted the good "newly added" tracks and corrupt them. My experience with Apple: it works most of the time, but when it doesn't, you're screwed because there's no setting to fix it. Good news: Apple added "reset settings", which would have solved my audio settings quickly.. Without this feature, it took me months to solve the problem. Btw, I LOVE the IOS7 control center !!
- kalleboo 13y ago
  Or my SO's iPhone, which started mysteriously filling up with "Other" data that wasn't associated with any app, until she couldn't do anything with the phone since it was perpetually out of space. She had to reset the phone to factory settings, skip iCloud restore, and rebuild all her settings from scratch. All because Apple refuse to let you access the file system to see where the hell that space is going.
josteink 13y ago
What I mean is the setup that works for the majority of users. For example on my iPhone I don't feel I need to customise anything. Good for you. However the world is bigger than you and the first thing I would customize if I had an iPhone: Replace the default browser with Firefox, because that's the only browser which has me covered. Except you're not allowed to do that. It can't be done. That's a score 0 for something which matters a lot to a lot of users: being able to use their preferred browser. And that's definitely a customization. In fact if given the options I'd probably mess with them and negatively influence the experience. Pardon me for saying so, but saying anything like that just makes you sound like an apologist, a shill. It instantly makes you 200 times less credible.
- sbuk 13y ago
  > Pardon me for saying so, but saying anything like that just makes you sound like an apologist, a shill. It instantly makes you 200 times less credible. That's just uncalled for. Can you not perceive that the very same can be said of ”…the first thing I would customize if I had an iPhone: Replace the default browser for Firefox, because that's the only browser that has me covered." comes off in exactly the same manner? The last part comes off as marketing speak to me. Are you an employee of Mozilla, paid or otherwise? As to reducing credibility; petty passive-agressive name calling lowers yours immeasurably.