I should've supported my assertion with this: http://venturebeat.com/2012/09/09/david-marcus-paypal-customer-service/ http://venturebeat.com/2012/09/09/david-ma

I should've supported my assertion with this: http://venturebeat.com/2012/09/09/david-marcus-paypal-customer-service/ http://venturebeat.com/2012/09/09/david-marcus-paypal-custom... If you still think I'm wrong, please be constructive about it.