In addition to gaming competitors, there are unreasonable customers who can't be trusted. So, technically, the review is from an actual customer, but still cann

In addition to gaming competitors, there are unreasonable customers who can't be trusted. So, technically, the review is from an actual customer, but still cannot be relied upon. And, the problem is compounded by the fact that more people are apt to write a review if they have a negative experience. This can really skew the results in a negative direction. The whole paradigm of reviews as they are currently implemented is just plain broken.