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> Merely discounting a review for being "biased" doesn't seem wise to me. To me, fake and biased are not too far apart considering the context that I expect re
by smtddr 13y ago
> Merely discounting a review for being "biased" doesn't seem wise to me.
To me, fake and biased are not too far apart considering the context that I expect reviews on books, restaurants, etc. to come from random people who don't have any particular reason to like or dislike the product outside of the quality of the product itself. I believe friends & family are too close to the product to give a review without external-factors influencing. It's true that the friend could have truly enjoyed the product, but I still think the chances that their review was influenced by their friendship is high enough to make the review suspect.
- baddox 13y ago> I expect reviews on books, restaurants, etc. to come from random people who don't have any particular reason to like or dislike the product outside of the quality of the product itself. The problem with that expectation is that voluntary reviews already self-select for people willing to write reviews, which will almost certainly introduce strong biases.
- smtddr 13y agoHmm, I consider the people who are passionate enough about their experience to write a review to be the exact people I want to hear from. Of course, I'm aware of the tendency of people to complain more often than complement. If everything goes well with a product, it's like "ah, nice." But when it fails, it causes feelings of being ripped-off and to resolve those feelings means complain-on-the-interwebz. But, I guess that's the best we've got, right? Otherwise how do we go about getting reviews for anything? I definitely think forcing people to do reviews that they didn't want to write would produce mostly garbage.