4 ms·
10 hours is unreasonably long for someone who is running an application that other users need to access. People are not going to be happy if Farmville is sudden
by arthulia 13y ago
10 hours is unreasonably long for someone who is running an application that other users need to access. People are not going to be happy if Farmville is suddenly not remembering all the cows they milked last time they were logged in. This is about keeping customers happy down the chain.
That said, I actually really like DO and I've only had prompt, helpful responses from their customer service. I don't build apps but it is an excellent personal vps, and I still recommend them to my friends when they are looking for one.
- veemjeem 13y agoIf you're paying $5 a month, don't expect to have support turn around times under 1 day. If you're running Farmville, I would hope that you're paying more than $5 a month for your server.