Most online services that are under $5 a month rarely come with support. I feel bad for startups that charge so little per month because usually the less you c

Most online services that are under $5 a month rarely come with support. I feel bad for startups that charge so little per month because usually the less you charge, the more demanding the customer is. Virtualized servers tend to require more support than say, online accounting or email products. People who go to Digital Ocean are going for cheap VPS solutions. If they had money to blow, they'd probably be with amazon or rackspace.