Sad to say, the same thing happened to me and the support messages were unhelpful to say the least. They have several copy-and-paste answers they use far too ea

Sad to say, the same thing happened to me and the support messages were unhelpful to say the least. They have several copy-and-paste answers they use far too eagerly. And it's asinine to ask someone to update billing information when they've locked your account from accessing the billing info page. Two of us have seen that with DO. Makes them look quite sloppy.