Well I'll bite on the whole anecdote thing. My anecdote simply states that nothing is perfect and things do go wrong. A more pertinent question is: is that le

Well I'll bite on the whole anecdote thing. My anecdote simply states that nothing is perfect and things do go wrong. A more pertinent question is: is that less problematic as far as you are concerned or as far as the users are concerned? Also are you fully sure that you are qualified to judge this as a success based on the metrics you set out? Perhaps things take them ten times longer but they are ignorant to that fact?