This particular user is the exception. For the most part, they're pretty understanding of how overworked we are. They tend to be content with workarounds and do

This particular user is the exception. For the most part, they're pretty understanding of how overworked we are. They tend to be content with workarounds and don't expect good performance. This is mostly because they all write code themselves and their own code is pretty lousy. To them, what we do is just a means to an end and they're not interested in appreciating the journey, as it were. On the other hand, this classic xkcd is occasionally accurate. You get a few of these obnoxious ones from time to time: http://xkcd.com/793/ http://xkcd.com/793/