It is in fact up to me when I'm giving my opinion on an open forum. You also seem to have completely missed the point. I never intended to defend the Delta empl

It is in fact up to me when I'm giving my opinion on an open forum. You also seem to have completely missed the point. I never intended to defend the Delta employees. All I said was that this woman (as well as the commentor) come off as whiny to me. You are free to disagree, and you are also free to cut the holier than though attitude. Some people are just whiners and enjoy feeling victimized.