4 ms·

Little things like this restore my faith in humanity :D

hnriot 13y ago
not mine. This is a big waste, what about all the other people in the world that LHR could go to a little extra trouble to help instead. The cost would pay for more ground crew, or maybe even train baggage handlers to not lose luggage quite so often. I'm all for being good to fellow humans, but as Spock said, the needs of the many outweigh the needs of the few.
- nrmilstein 13y ago
  And what do you suggest we do for Aaran Stewart? Tough luck? People can handle losing their luggage once in a while. I doubt putting the money it costs to do this (how much is it anyway? Just paying for staff and a couple rearrangements made well in advance?) would improve baggage handling anyways. Aaran obviously can't handle flying differently, and it sounds like an important flight.
  - dingaling 13y ago
    > And what do you suggest we do for Aaran Stewart? Tough luck? http://www.netjets.com/ http://www.netjets.com/
    - icebraining 13y ago
      Are you offering to pay?
- wpietri 13y ago
  I get why people like arguments of this form, but they never work. You see it all the time on Wikipedia. "If only we banned [topic speaker doesn't care about] we could finally make some progress on [topic speaker does care about]." But it ignores how people really work. If you yell at people doing something good, they're not going to go do the other good thing you want. They're correctly going to ignore you. If you force the issue, they'll leave. Or if they can't, they'll turn into perfunctory drones. It's not like BA's spending some large amount of money on this. I see no additional expense at all. The people doing it are doing it out of love and compassion. There's no reason to think that this will prevent them from being loving and compassionate to others. If anything, it may help other travelers, in that these people are a) developing their capacity to care about their customers as people, and b) doing something that provides much-needed variety in a parade of hurried, anxious, grumpy, entitled customers.
saw-lau 13y ago
Me too. I'm really struggling with all the negative comments in here! Loved the story, thought I'd delve in to the comments to find more heart-warming goodness, but no...
- robeasthope 13y ago
  Couldn't agree more, the levels of biting misanthropy on HN really narks me off sometimes.

not mine. This is a big waste, what about all the other people in the world that LHR could go to a little extra trouble to help instead. The cost would pay for more ground crew, or maybe even train baggage handlers to not lose luggage quite so often. I'm all for being good to fellow humans, but as Spock said, the needs of the many outweigh the needs of the few.

nrmilstein 13y ago
And what do you suggest we do for Aaran Stewart? Tough luck? People can handle losing their luggage once in a while. I doubt putting the money it costs to do this (how much is it anyway? Just paying for staff and a couple rearrangements made well in advance?) would improve baggage handling anyways. Aaran obviously can't handle flying differently, and it sounds like an important flight.
- dingaling 13y ago
  > And what do you suggest we do for Aaran Stewart? Tough luck? http://www.netjets.com/ http://www.netjets.com/
  - icebraining 13y ago
    Are you offering to pay?
wpietri 13y ago
I get why people like arguments of this form, but they never work. You see it all the time on Wikipedia. "If only we banned [topic speaker doesn't care about] we could finally make some progress on [topic speaker does care about]." But it ignores how people really work. If you yell at people doing something good, they're not going to go do the other good thing you want. They're correctly going to ignore you. If you force the issue, they'll leave. Or if they can't, they'll turn into perfunctory drones. It's not like BA's spending some large amount of money on this. I see no additional expense at all. The people doing it are doing it out of love and compassion. There's no reason to think that this will prevent them from being loving and compassionate to others. If anything, it may help other travelers, in that these people are a) developing their capacity to care about their customers as people, and b) doing something that provides much-needed variety in a parade of hurried, anxious, grumpy, entitled customers.

saw-lau 13y ago

Me too. I'm really struggling with all the negative comments in here! Loved the story, thought I'd delve in to the comments to find more heart-warming goodness, but no...

robeasthope 13y ago
Couldn't agree more, the levels of biting misanthropy on HN really narks me off sometimes.